{"id":7179,"date":"2025-11-18T14:19:56","date_gmt":"2025-11-18T13:19:56","guid":{"rendered":"https:\/\/www.trones.sk\/?page_id=7179"},"modified":"2025-11-18T14:27:25","modified_gmt":"2025-11-18T13:27:25","slug":"vratenie-tovaru","status":"publish","type":"page","link":"https:\/\/www.trones.sk\/en\/vratenie-tovaru\/","title":{"rendered":"Vr\u00e1tenie tovaru"},"content":{"rendered":"<div id=\"fws_69f51b0505798\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-section\"  style=\"padding-top: 50px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<h1 style=\"text-align: center;\">Vr\u00e1tenie tovaru a pravidl\u00e1 vr\u00e1tenia tovaru<\/h1>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69f51b0505f85\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 50px; padding-bottom: 50px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p>Pon\u00fakame 14-d\u0148ov\u00fa lehotu na vr\u00e1tenie drahokamu, po\u010das ktorej si m\u00f4\u017eete svoj \u00a0drahokam skontrolova\u0165. 14-d\u0148ov\u00e1 lehota za\u010d\u00edna plyn\u00fa\u0165 od podp\u00edsania a prevzatia polo\u017eky od prepravcu. Ak nie ste s drahokamom \u00faplne spokojn\u00ed, m\u00f4\u017eete ho vr\u00e1ti\u0165 a z\u00edska\u0165 pln\u00fa n\u00e1hradu. Po\u010das doby, kedy vlastn\u00edte ak\u00fako\u013evek drahokam od n\u00e1s, ste plne zodpovedn\u00ed za jeho hodnotu a starostlivos\u0165.<\/p>\n<p>Ak potrebujete pred\u013a\u017een\u00fa lehotu na kontrolu, je mo\u017en\u00e9 sa dohodn\u00fa\u0165 na osobitn\u00fdch okolnostiach; musia sa v\u0161ak dohodn\u00fa\u0165 pred odoslan\u00edm va\u0161ej polo\u017eky. Ak chcete dohodn\u00fa\u0165 osobitn\u00e9 opatrenia na pred\u013a\u017een\u00fa lehotu na kontrolu, kontaktujte n\u00e1s na \u010d\u00edsle +421\u00a0948\u00a0235 293.<\/p>\n<p>Upozornenie: Vo\u013en\u00e9\/ neosaden\u00e9 drahokami nebud\u00fa akceptovan\u00e9 na vr\u00e1tenie pe\u0148az\u00ed, ak boli osaden\u00e9, po\u0161kriaban\u00e9, od\u0161tiepen\u00e9, zlomen\u00e9, maj\u00fa in\u00fa hmotnos\u0165 alebo boli ak\u00fdmko\u013evek sp\u00f4sobom upraven\u00e9. D\u00f4razne odpor\u00fa\u010dame, aby ste svoj drahokam neosadzovali u in\u00e9ho klenotn\u00edka, k\u00fdm nem\u00e1te skuto\u010dn\u00fd \u00famysel si ho k\u00fapi\u0165.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u0160peci\u00e1lne podmienky<br \/>\n<\/strong>Vyhradzujeme si pr\u00e1vo zmeni\u0165 pravidl\u00e1 vr\u00e1tenia tovaru pre ur\u010dit\u00e9 polo\u017eky\/situ\u00e1cie v jednotliv\u00fdch pr\u00edpadoch. V takom pr\u00edpade budeme klienta p\u00edsomne \u200b\u200binformova\u0165 pred za\u010dat\u00edm transakcie.<\/p>\n<p>\u00daplne jedine\u010dn\u00e9 n\u00e1vrhy na mieru, dizajnovanie iniciovan\u00e9\/navrhnut\u00e9 klientom \u010dasto nebud\u00fa akceptovan\u00e9 na vr\u00e1tenie.<\/p>\n<p>Vyhradzujeme si pr\u00e1vo odmietnu\u0165 slu\u017ebu osob\u00e1m, ktor\u00fdm pod\u013ea n\u00e1s nem\u00f4\u017eeme riadne vyhovie\u0165.<\/p>\n<p>Poplatky za expresn\u00e9 vybavenie nie s\u00fa vratn\u00e9.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Ako vr\u00e1ti\u0165 tovar<br \/>\n<\/strong>Ak ste si zak\u00fapili tovar, ktor\u00fd chcete vr\u00e1ti\u0165, mus\u00edte n\u00e1s kontaktova\u0165 a po\u017eiada\u0165 o \u010d\u00edslo RMA (Autoriz\u00e1cia vr\u00e1tenia tovaru). Neposielajte vr\u00e1ten\u00fd tovar, pokia\u013e nem\u00e1te \u010d\u00edslo RMA. V\u0161etky z\u00e1sielky bud\u00fa odmietnut\u00e9 a vr\u00e1ten\u00e9 odosielate\u013eovi, ak nebolo vydan\u00e9 \u010d\u00edslo RMA.<\/p>\n<p>V z\u00e1vislosti od hodnoty vr\u00e1tenej polo\u017eky dostanete \u0161peci\u00e1lne pokyny, ako odosla\u0165 vr\u00e1ten\u00fd tovar.<\/p>\n<p>Vr\u00e1ten\u00fd tovar MUS\u00cd by\u0165 v rovnakom stave, v akom bol pri doru\u010den\u00ed. Po\u0161koden\u00fd tovar NEPR\u00cdJ\u00cdMAME. Predt\u00fdm, ako si vy\u017eiadate \u010d\u00edslo RMA, si pre\u010d\u00edtajte na\u0161e pravidl\u00e1 vr\u00e1tenia tovaru.<\/p>\n<p>Vr\u00e1tenie pe\u0148az\u00ed bude vydan\u00e9 po prijat\u00ed v\u00e1\u0161ho vr\u00e1ten\u00e9ho tovaru. N\u00e1klady na dopravu nie je mo\u017en\u00e9 vr\u00e1ti\u0165. Ak ste platili kreditnou kartou, platba bude prip\u00edsan\u00e1 sp\u00e4\u0165 na va\u0161u kartu. Ak ste platili \u0161ekom alebo bankov\u00fdm prevodom, ka\u017ed\u00e1 platba bude vydan\u00e1 na meno fakturuj\u00face uveden\u00e9 v objedn\u00e1vke.<\/p>\n<p>Aby ste predi\u0161li pr\u00edpadnej kr\u00e1de\u017ei, nep\u00ed\u0161te na prepravn\u00fd \u0161t\u00edtok bal\u00edka \u017eiadne slov\u00e1, ktor\u00e9 by mohli odkazova\u0165 na obsah bal\u00edka (napr\u00edklad drahokamy, polodrahokamy, zaf\u00edry, \u0161perky at\u010f.). Neuv\u00e1dzajte presn\u00fd charakter obsahu, ktor\u00fd posielate. Ak to vy\u017eaduj\u00fa coln\u00e9 org\u00e1ny alebo prepravn\u00e1 spolo\u010dnos\u0165, kontaktujte n\u00e1s a\u00a0pom\u00f4\u017eeme v\u00e1m so spr\u00e1vnym ozna\u010den\u00edm z\u00e1sielky.<\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Vr\u00e1tenie tovaru a pravidl\u00e1 vr\u00e1tenia tovaru Pon\u00fakame 14-d\u0148ov\u00fa lehotu na vr\u00e1tenie drahokamu, po\u010das ktorej si m\u00f4\u017eete svoj \u00a0drahokam skontrolova\u0165. 14-d\u0148ov\u00e1 lehota za\u010d\u00edna plyn\u00fa\u0165 od podp\u00edsania a prevzatia polo\u017eky od prepravcu....","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7179","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Vr\u00e1tenie tovaru - 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