{"id":1733,"date":"2024-11-25T12:24:51","date_gmt":"2024-11-25T11:24:51","guid":{"rendered":"https:\/\/www.trones.sk\/?page_id=1733"},"modified":"2024-11-25T16:23:35","modified_gmt":"2024-11-25T15:23:35","slug":"vseobecne-obchodne-podmienky","status":"publish","type":"page","link":"https:\/\/www.trones.sk\/en\/vseobecne-obchodne-podmienky\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\n\t\t<div id=\"fws_6acf0b13ea26e\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-section\"  style=\"padding-top: 50px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h1 style=\"text-align: center;\">V\u0161eobecn\u00e9 obchodn\u00e9 podmienky<\/h1>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6acf0b13eacd4\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 50px; padding-bottom: 50px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2>Dodr\u017eiavanie z\u00e1sad sprac\u00favania osobn\u00fdch \u00fadajov z\u00e1kazn\u00edkov pod\u013ea \u010dl. 5 Nariadenia<\/h2>\n<ul>\n<li>na to, aby prev\u00e1dzkovate\u013e Trones s.r.o. mohol z\u00e1konne sprac\u00fava\u0165 osobn\u00e9 \u00fadaje z\u00e1kazn\u00edkov na uveden\u00e9 \u00fa\u010dely v bezpe\u010dnostnej smernici, mus\u00ed disponova\u0165 <strong>primeran\u00fdm pr\u00e1vnym z\u00e1kladom<\/strong> (z\u00e1sada z\u00e1konnosti)<\/li>\n<li>z\u00e1kazn\u00edci maj\u00fa pr\u00e1vo by\u0165 <strong>informovan\u00ed<\/strong> o podmienkach sprac\u00favania, o sp\u00f4sobe, ak\u00fdm sa vybavuj\u00fa ich \u017eiadosti o v\u00fdkon pr\u00e1v dotknut\u00fdch os\u00f4b, a pod. (z\u00e1sada transparentnosti)<\/li>\n<li>z\u00edskan\u00e9 osobn\u00e9 \u00fadaje m\u00e1 prev\u00e1dzkovate\u013e sprac\u00fava\u0165 len na <strong>konkr\u00e9tne<\/strong> vymedzen\u00fd, <strong>v\u00fdslovne<\/strong> uveden\u00fd a<strong> legit\u00edmny \u00fa\u010del<\/strong>, \u010falej ich nemo\u017eno sprac\u00fava\u0165 sp\u00f4sobom, ktor\u00fd nie je zlu\u010dite\u013en\u00fd s tak\u00fdmto \u00fa\u010delom (z\u00e1sada obmedzenia \u00fa\u010delu)<\/li>\n<li>prev\u00e1dzkovate\u013e m\u00e1 sprac\u00fava\u0165 len tak\u00e9 osobn\u00e9 \u00fadaje, ktor\u00e9 s\u00fa <strong>nevyhnutn\u00e9 na<\/strong> dosiahnutie konkr\u00e9tneho \u00fa\u010delu sprac\u00favania (z\u00e1sada minimaliz\u00e1cie \u00fadajov), napr\u00edklad:\n<ul>\n<li><strong>na uzavretie k\u00fapnej zmluvy<\/strong> \u2013 <em>(titul, meno, priezvisko, adresa bydliska, adresa dodania tovaru, ak je in\u00e1 ako adresa bydliska, e-mailov\u00e1 adresa, telef\u00f3nne \u010d\u00edslo)<\/em><\/li>\n<li><strong>na priamy marketing<\/strong> \u2013 <em>(titul, meno, priezvisko a e-mailov\u00e1 adresa)<\/em><\/li>\n<li><strong>vernostn\u00fd program<\/strong> \u2013 <em>(titul, meno, priezvisko, adresa bydliska alebo e-mailov\u00e1 adresa a pr\u00edpadne \u010fal\u0161ie \u00fadaje v z\u00e1vislosti od toho, ak\u00fdm sp\u00f4sobom s\u00fa poskytovan\u00e9 v\u00fdhody plyn\u00face z vernostn\u00e9ho programu, resp. v z\u00e1vislosti od in\u00fdch podmienok \u00fa\u010dasti vo vernostnom programe nastaven\u00fdch prev\u00e1dzkovate\u013eom)<\/em><\/li>\n<li><strong>spotrebite\u013esk\u00e1 s\u00fa\u0165a\u017e<\/strong> \u2013 zoznam sprac\u00favan\u00fdch osobn\u00fdch \u00fadajov z\u00e1vis\u00ed od podmienok s\u00fa\u0165a\u017ee uveden\u00fdch v \u0161tat\u00fate s\u00fa\u0165a\u017ee, <strong>o ktor\u00fdch maj\u00fa by\u0165 dotknut\u00e9 osoby informovan\u00e9 pred udelen\u00edm s\u00fahlasu so sprac\u00favan\u00edm ich osobn\u00fdch \u00fadajov na \u00fa\u010del s\u00fa\u0165a\u017ee<\/strong><\/li>\n<\/ul>\n<\/li>\n<li>prev\u00e1dzkovate\u013e sprac\u00fava <strong>spr\u00e1vne a aktualizovan\u00e9<\/strong> osobn\u00e9 \u00fadaje <em>(z\u00e1sada spr\u00e1vnosti),<\/em><\/li>\n<li>prev\u00e1dzkovate\u013e uchov\u00e1va osobn\u00e9 \u00fadaje len <strong>po nevyhnutn\u00fa dobu<\/strong> na dosiahnutie \u00fa\u010delu sprac\u00favania; dlh\u0161ie len pokia\u013e je to nevyhnutn\u00e9 na in\u00fd \u00fa\u010del (napr\u00edklad na \u00fa\u010del archiv\u00e1cie) zlu\u010dite\u013en\u00fd s p\u00f4vodn\u00fdm \u00fa\u010delom <em>(z\u00e1sada minimaliz\u00e1cie uchov\u00e1vania),<\/em><\/li>\n<li>prev\u00e1dzkovate\u013e zaru\u010duje <strong>primeran\u00fa bezpe\u010dnos\u0165<\/strong> sprac\u00favan\u00fdch osobn\u00fdch \u00fadajov <em>(z\u00e1sada integrity a d\u00f4vernosti)<\/em>,<br \/>\nprev\u00e1dzkovate\u013e e-shopu mus\u00ed by\u0165 schopn\u00fd <strong>preuk\u00e1za\u0165 s\u00falad<\/strong> s predch\u00e1dzaj\u00facimi z\u00e1sadami sprac\u00favania <em>(z\u00e1sada zodpovednosti).<\/em><\/li>\n<\/ul>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6acf0b13eb3e0\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 50px; padding-bottom: 50px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2>Informa\u010dn\u00e1 povinnos\u0165 pod\u013ea \u010dl. 13 a \u010dl. 14 Nariadenia<\/h2>\n<ul>\n<li>plat\u00ed <strong>pre v\u0161etky<\/strong> spracovate\u013esk\u00e9 \u010dinnosti, informa\u010dn\u00e1 povinnos\u0165 smeruje od prev\u00e1dzkovate\u013ea e-shopu k dotknutej osobe (z\u00e1kazn\u00edkovi e-shopu),<\/li>\n<li>poskytovanie inform\u00e1ci\u00ed dotknutej osobe je povinnos\u0165ou prev\u00e1dzkovate\u013ea, teda prev\u00e1dzkovate\u013e e-shopu je povinn\u00fd ju plni\u0165 iniciat\u00edvne (nie na z\u00e1klade \u017eiadosti dotknutej osoby),<\/li>\n<li>prev\u00e1dzkovate\u013e dotknutej osobe poskytuje inform\u00e1cie ustanoven\u00e9 v<strong> \u010dl. 13 ods. 1 a\u017e 3 Nariadenia<\/strong>, ak osobn\u00e9 \u00fadaje z\u00edskal priamo od dotknutej osoby; pod\u013ea <strong>\u010dl. 14 ods. 1 a 2 <\/strong><strong>Nariadenia<\/strong>, ak osobn\u00e9 \u00fadaje nez\u00edskal priamo od dotknutej osoby [pr\u00edklad: osoba X objedn\u00e1 v e-shope spolo\u010dnosti Trones s.r.o. produkt, ktor\u00fd zak\u00fapi ako dar\u010dek pre osobu Z. E-shop sprac\u00fava osobn\u00e9 \u00fadaje osoby X na zmluvnom pr\u00e1vnom z\u00e1klade a pln\u00ed si vo\u010di nej informa\u010dn\u00fa povinnos\u0165 pod\u013ea \u010dl. 13 Nariadenia. E-shop z\u00e1rove\u0148 sprac\u00fava dodacie osobn\u00e9 \u00fadaje o osobe Z, ktor\u00e1 nevie, \u017ee jej bude zaslan\u00fd dar\u010dek, pri\u010dom medzi e-shopom ABC a osobou Z neexistuje priamy zmluvn\u00fdch vz\u0165ah. Pr\u00e1vnym z\u00e1kladom na sprac\u00favanie osobn\u00fdch \u00fadajov osoby Z tak bude opr\u00e1vnen\u00fd z\u00e1ujem e-shopu ABC na \u00fa\u010dely plnenia zmluvy medzi e-shopom ABC a osobou X. E-shop ABC si z\u00e1rove\u0148 bude vo\u010di osobe Z plni\u0165 informa\u010dn\u00fa povinnos\u0165 pod\u013ea \u010dl. 14 Nariadenia. Nako\u013eko sa v tejto situ\u00e1cii uplatn\u00ed v\u00fdnimka pod\u013ea \u010dl. 14 ods. 5 p\u00edsm.<br \/>\nb) Nariadenia (\u201e&#8230; alebo pokia\u013e je pravdepodobn\u00e9, \u017ee povinnos\u0165 uveden\u00e1 v odseku 1 tohto \u010dl\u00e1nku znemo\u017en\u00ed alebo z\u00e1va\u017en\u00fdm sp\u00f4sobom s\u0165a\u017e\u00ed dosiahnutie cie\u013eov tak\u00e9hoto sprac\u00favania\u201c), e-shop ABC si informa\u010dn\u00fa povinnos\u0165 pod\u013ea \u010dl. 14 Nariadenia vo\u010di osobe Z spln\u00ed a\u017e v momente doru\u010denia dar\u010deka, ktor\u00fd zak\u00fapila osoba X],<\/li>\n<li>uplatni\u0165 v\u00fdnimky z informa\u010dnej povinnosti len v rozsahu vymedzenom <strong>v \u010dl. 13 ods. 4 a \u010dl. 14 ods. 5 Nariadenia<\/strong>,<\/li>\n<li>vo vz\u0165ahu k <strong>nov\u00fdm<\/strong> z\u00e1kazn\u00edkom <strong>odo d\u0148a 25. 5. 2018<\/strong> \u2013 splni\u0165 si uveden\u00fa informa\u010dn\u00fa povinnos\u0165 najnesk\u00f4r pri z\u00edskavan\u00ed osobn\u00fdch \u00fadajov,<\/li>\n<li>vo vz\u0165ahu k <strong>u\u017e existuj\u00facim<\/strong> z\u00e1kazn\u00edkom <strong>spred 25. 5. 2018<\/strong> (napr. pokia\u013e ide o pokra\u010duj\u00faci marketing, vernostn\u00fd program) \u2013 povinnos\u0165 doplni\u0165 inform\u00e1ciu v rozsahu, v akom z\u00e1kazn\u00edk nedisponuje inform\u00e1ciami pod\u013ea \u010dl. 13 a \u010dl. 14 Nariadenia,<\/li>\n<li>inform\u00e1cie poskytn\u00fa\u0165 v stru\u010dnej, transparentnej, zrozumite\u013enej a \u013eahko dostupnej forme, formulovan\u00e9 jasne a jednoducho, informova\u0165 mo\u017eno r\u00f4znymi sp\u00f4sobmi (aj kombinovane) \u2013 napr. na webovej str\u00e1nke e-shopu, zaslan\u00edm inform\u00e1ci\u00ed do e-mailu, v listinnej forme v priestoroch \u201ekamenn\u00e9ho obchodu\u201c, a pod.,<\/li>\n<li>prev\u00e1dzkovate\u013e informuje svojich z\u00e1kazn\u00edkov o ich pr\u00e1vach v postaven\u00ed dotknutej osoby (\u010dl. 15 a\u017e \u010dl. 22 Nariadenia), najm\u00e4 o <strong>pr\u00e1ve namieta\u0165 vo\u010di sprac\u00favaniu na \u00fa\u010dely priameho marketingu a o pr\u00e1ve odvola\u0165 s\u00fahlas so sprac\u00favan\u00edm,<\/strong><\/li>\n<li>ak <strong>sa sprac\u00favanie zaklad\u00e1 na opr\u00e1vnenom z\u00e1ujme, prev\u00e1dzkovate\u013e informuje z\u00e1kazn\u00edka o tom, ktor\u00e9 opr\u00e1vnen\u00e9 z\u00e1ujmy sleduje; prev\u00e1dzkovate\u013e je tie\u017e povinn\u00fd vykona\u0165 test proporcionality v\u017edy, ak sprac\u00fava osobn\u00e9 \u00fadaje na tomto pr\u00e1vnom z\u00e1klade.<\/strong><\/li>\n<\/ul>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6acf0b13eba60\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 50px; padding-bottom: 50px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2>Vedenie z\u00e1znamov o spracovate\u013esk\u00fdch \u010dinnostiach<\/h2>\n<p>Prev\u00e1dzkovate\u013e e-shopu je povinn\u00fd vies\u0165 z\u00e1znamy o spracovate\u013esk\u00fdch \u010dinnostiach pod\u013ea \u010dl. 30 Nariadenia v\u017edy vo vz\u0165ahu k spracovate\u013esk\u00fdm \u010dinnostiam:<\/p>\n<ul>\n<li>objedn\u00e1vka tovaru\/slu\u017eieb<\/li>\n<li>vernostn\u00fd program<\/li>\n<li>priamy marketing<br \/>\n<strong>! SPOTREBITE\u013dSK\u00c1 S\u00da\u0164A\u017d<\/strong><\/li>\n<li>ak <strong>pravidelne<\/strong> organizuje s\u00fa\u0165a\u017ee<\/li>\n<li>ak <strong>pr\u00edle\u017eitostne<\/strong> organizuje s\u00fa\u0165a\u017e \u2013 napr. 1x\/rok a pod.(uplatn\u00ed sa v\u00fdnimka pod\u013ea \u010dl. 30 ods. 5 Nariadenia a t\u00e1to spracovate\u013esk\u00e1 \u010dinnos\u0165 sa nemus\u00ed v z\u00e1zname uv\u00e1dza\u0165)<\/li>\n<\/ul>\n<p>Z\u00e1znamy si prev\u00e1dzkovate\u013e ponech\u00e1va u seba a nezasiela ich \u00faradu, pri <strong>pr\u00edpadnej kontrole ich \u00faradu predlo\u017e\u00ed.<\/strong><\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6acf0b13ebfd3\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 50px; padding-bottom: 50px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2>Zodpovedn\u00e1 osoba<\/h2>\n<ul>\n<li>povinnos\u0165 ur\u010di\u0165 zodpovedn\u00fa osobu maj\u00fa prev\u00e1dzkovatelia e-shopov, ktor\u00ed sp\u013a\u0148aj\u00fa podmienku pod\u013ea <strong>\u010dl. 37 ods. 1 p\u00edsm. b) Nariadenia<\/strong> \u2013 napr. ak sa vykon\u00e1va <strong>behavior\u00e1lna reklama,<\/strong><\/li>\n<li>ak podmienka pod\u013ea \u010dl.37 ods. 1 p\u00edsm. b) Nariadenia nie je naplnen\u00e1, prev\u00e1dzkovate\u013e e-shopu <strong>nem\u00e1 povinnos\u0165 ur\u010di\u0165 zodpovedn\u00fa osobu<\/strong>; ak ju napriek tomu dobrovo\u013ene ur\u010d\u00ed, je povinn\u00fd postupova\u0165 rovnako ako v pr\u00edpade, ak by sa povinnos\u0165 ur\u010di\u0165 zodpovedn\u00fa osobu na\u0148ho vz\u0165ahovala.<\/li>\n<\/ul>\n<p>Prev\u00e1dzka RikiRiki s.r.o. \u2013 prev\u00e1dzkovate\u013e internetov\u00e9ho obchodu nem\u00e1 ur\u010den\u00fa zodpovedn\u00fa osobu.<\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6acf0b13ec51d\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 50px; padding-bottom: 50px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2>Sprostredkovate\u013e<\/h2>\n<ul>\n<li>prev\u00e1dzkovate\u013e m\u00f4\u017ee poveri\u0165 sprac\u00favan\u00edm alebo \u010das\u0165ou sprac\u00favania sprostredkovate\u013ea, napr\u00edklad pre \u00fa\u010del vyhodnotenia s\u00fa\u0165a\u017ee organizovanej prev\u00e1dzkovate\u013eom, zasielania dotazn\u00edkov spokojnosti so zak\u00fapen\u00fdm tovarom a pod.,<\/li>\n<li>sprostredkovate\u013e sprac\u00fava osobn\u00e9 \u00fadaje pod\u013ea pokynov prev\u00e1dzkovate\u013ea, v rozsahu a pod\u013ea sprostredkovate\u013eskej zmluvy alebo in\u00e9ho pr\u00e1vneho aktu, ktor\u00fd zav\u00e4zuje sprostredkovate\u013ea vo\u010di prev\u00e1dzkovate\u013eovi. <strong>Sprostredkovate\u013esk\u00e1 zmluva a in\u00fd pr\u00e1vny akt musia sp\u013a\u0148a\u0165 n\u00e1le\u017eitosti pod\u013ea \u010dl. 28 ods. 3 Nariadenia,<\/strong><\/li>\n<li>na \u00fa\u010dely uzatvorenia sprostredkovate\u013eskej zmluvy a poverenia sprostredkovate\u013ea sprac\u00favan\u00edm osobn\u00fdch \u00fadajov sa s\u00fahlas dotknutej osoby nevy\u017eaduje. Pokia\u013e ide o z\u00e1konnos\u0165, sprostredkovate\u013e disponuje pre sprac\u00favanie osobn\u00fdch \u00fadajov pr\u00e1vnym z\u00e1kladom prev\u00e1dzkovate\u013ea (napr. opr\u00e1vnen\u00fd z\u00e1ujem).<\/li>\n<li><strong>Prev\u00e1dzkovate\u013e RikiRiki s.r.o. poveril sprostredkovate\u013eov na \u00fa\u010dely:<\/strong><br \/>\n<strong>a)Spracovania objedn\u00e1vky, komunik\u00e1ciu so z\u00e1kazn\u00edkom a marketingov\u00e9 slu\u017eby<\/strong><br \/>\n<strong>b)Spracovanie \u00fa\u010dtovn\u00edckej a mzdovej agendy.<\/strong><\/li>\n<\/ul>\n<p><strong>Sprostredkovate\u013esk\u00e1 zmluva medzi prev\u00e1dzkovate\u013eom a sprostredkovate\u013emi sp\u013a\u0148a n\u00e1le\u017eitosti pod\u013ea \u010dl. 28 ods. 3 Nariadenia a je s\u00fa\u010das\u0165ou tejto dokument\u00e1cie.<\/strong><\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6acf0b13eca6a\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 50px; padding-bottom: 50px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2>Ako m\u00e1 prev\u00e1dzkovate\u013e postupova\u0165 pri vybavovan\u00ed \u017eiadost\u00ed dotknut\u00fdch os\u00f4b?<\/h2>\n<ul>\n<li>odpor\u00fa\u010da sa pripravi\u0165 kr\u00e1tky, jasn\u00fd a stru\u010dn\u00fd intern\u00fd postup ako bude prev\u00e1dzkovate\u013e e-shopu vybavova\u0165 \u017eiadosti dotknut\u00fdch os\u00f4b (napr. formou internej smernice, pokynu), ktor\u00fd m\u00f4\u017ee by\u0165 zverejnen\u00fd na webovom s\u00eddle prev\u00e1dzkovate\u013ea e-shopu<br \/>\n(prev\u00e1dzkovate\u013e m\u00f4\u017ee vytvori\u0165 vzorov\u00fd formul\u00e1r),<\/li>\n<li>v\u0161etky inform\u00e1cie a ozn\u00e1menia prev\u00e1dzkovate\u013ea smerom k dotknutej osobe musia by\u0165 v stru\u010dnej, transparentnej, zrozumite\u013enej a \u013eahko dostupnej forme, formulovan\u00e9 jasne a jednoducho, mus\u00ed sa zoh\u013eadni\u0165 kateg\u00f3ria dotknut\u00fdch os\u00f4b, ktorej s\u00fa ozn\u00e1menia a inform\u00e1cie adresovan\u00e9,<\/li>\n<li>inform\u00e1cie a ozn\u00e1menia by sa mali spravidla poskytova\u0165 rovnak\u00fdm sp\u00f4sobom, ak\u00fdm si dotknut\u00e1 osoba uplatn\u00ed svoje pr\u00e1vo, ak nepo\u017eiada o in\u00fd sp\u00f4sob,<\/li>\n<li>prev\u00e1dzkovate\u013e e-shopu je povinn\u00fd \u017eiados\u0165 dotknutej osoby vybavi\u0165 do 1 mesiaca od jej doru\u010denia (v pr\u00edpade potreby m\u00f4\u017ee prev\u00e1dzkovate\u013e pred\u013a\u017ei\u0165 vybavovanie \u017eiadosti o \u010fal\u0161ie 2 mesiace, pri\u010dom o pred\u013a\u017een\u00ed lehoty je povinn\u00fd dotknut\u00fa osobu upovedomi\u0165).<\/li>\n<\/ul>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6acf0b13ecf95\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 50px; padding-bottom: 50px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2>Webhosting e-shopu<\/h2>\n<ul>\n<li>V pr\u00edpade, ak prev\u00e1dzkovate\u013e nedisponuje vlastn\u00fdm webov\u00fdm priestorom na technick\u00e9 prev\u00e1dzkovanie e-shopu, naj\u010dastej\u0161ie vstupuje do zmluvn\u00e9ho vz\u0165ahu so subjektom, ktor\u00fd mu tak\u00fdto priestor poskytuje. Postavenie poskytovate\u013ea webov\u00e9ho priestoru bude potom z\u00e1visie\u0165 od sp\u00f4sobu nastavenia podmienok.<\/li>\n<li>Ak tento subjekt poskytuje pre prev\u00e1dzkovate\u013ea e-shopu webov\u00fd priestor bez toho, aby z jeho strany doch\u00e1dzalo k sprac\u00favaniu osobn\u00fdch \u00fadajov z\u00e1kazn\u00edkov e-shopu, ktor\u00e9 prev\u00e1dzkovate\u013e e-shopu sprac\u00fava, nebude potrebn\u00e9 upravova\u0165 ich vz\u00e1jomn\u00fd vz\u0165ah z poh\u013eadu ochrany osobn\u00fdch \u00fadajov.<\/li>\n<li>Ak bude doch\u00e1dza\u0165 k sprac\u00favaniu osobn\u00fdch \u00fadajov z\u00e1kazn\u00edkov e-shopu aj prostredn\u00edctvom poskytovate\u013ea webov\u00e9ho priestoru, bude tento poskytovate\u013e vystupova\u0165 v postaven\u00ed sprostredkovate\u013ea pod\u013ea \u010dl. 4 ods. 8 Nariadenia, ak poskytovate\u013e webhostingu bude sprac\u00fava\u0165 osobn\u00e9 \u00fadaje v mene prev\u00e1dzkovate\u013ea. Vz\u00e1jomn\u00fd vz\u0165ah medzi prev\u00e1dzkovate\u013eom e-shopu a poskytovate\u013eom webhostingu sa bude riadi\u0165 zmluvou alebo in\u00fdm pr\u00e1vnym aktom pod\u013ea \u010dl. 28 ods. 3 Nariadenia.<\/li>\n<li>Poskytovate\u013e webov\u00e9ho priestoru m\u00f4\u017ee ma\u0165 aj postavenie spolo\u010dn\u00e9ho prev\u00e1dzkovate\u013ea, pokia\u013e doch\u00e1dza napr. k automatick\u00e9mu z\u00e1lohovaniu \u00fadajov z e-shopu. V takom pr\u00edpade sa pri \u00faprave vz\u0165ahu medzi spolo\u010dn\u00fdmi prev\u00e1dzkovate\u013emi, teda vz\u0165ahu medzi prev\u00e1dzkovate\u013eom e-shopu a poskytovate\u013eom webov\u00e9ho priestoru postupuje v zmysle \u010dl. 26 Nariadenia<\/li>\n<\/ul>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6acf0b13ed48e\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 50px; padding-bottom: 50px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone \"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element \" >\n\t<h2>Pr\u00edjemcovia e-shopu<\/h2>\n<p>V pr\u00edpade e-shopov sa za pr\u00edjemcov pova\u017euj\u00fa napr. kuri\u00e9rske spolo\u010dnosti. Tieto m\u00f4\u017eu doru\u010dova\u0165 z\u00e1kazn\u00edkovi tovar objednan\u00fd v e-shope bu\u010f vo vlastnom mene a na vlastn\u00fa zodpovednos\u0165, kedy ako samostatn\u00ed prev\u00e1dzkovatelia musia disponova\u0165 primeran\u00fdm pr\u00e1vnym z\u00e1kladom a dodr\u017eiava\u0165 \u010fal\u0161ie povinnosti pod\u013ea Nariadenia alebo v mene prev\u00e1dzkovate\u013ea e-shopu, kedy vystupuj\u00fa v postaven\u00ed sprostredkovate\u013ea.<\/p>\n<p>Pri postupe sprac\u00favania osobn\u00fdch \u00fadajov z\u00e1kazn\u00edkov t\u00fdmito pr\u00edjemcami na \u00fa\u010dely dodania objednan\u00e9ho tovaru je potrebn\u00e9 rozli\u0161ova\u0165 medzi t\u00fdmi, ktor\u00ed poskytuj\u00fa svoje slu\u017eby pod\u013ea z\u00e1kona \u010d. 324\/2011 Z. z. o po\u0161tov\u00fdch slu\u017eb\u00e1ch a o zmene a doplnen\u00ed niektor\u00fdch z\u00e1konov v znen\u00ed neskor\u0161\u00edch predpisov (\u010falej len \u201e<a href=\"https:\/\/www.slov-lex.sk\/pravne-predpisy\/SK\/ZZ\/2011\/324\/20180901\" target=\"_blank\" rel=\"noopener\">z\u00e1kon \u010d. 324\/2011 Z. z.<\/a> a t\u00fdmi, ktor\u00ed pod\u013ea tohto z\u00e1kona nepostupuj\u00fa.<\/p>\n<p>Pri kuri\u00e9roch alebo doru\u010dovate\u013esk\u00fdch spolo\u010dnostiach (\u010falej spolo\u010dne len \u201edoru\u010dovatelia\u201c), ktor\u00ed nepostupuj\u00fa pod\u013ea z\u00e1kona \u010d. 324\/2011 Z. z., je potrebn\u00e9 rozli\u0161ova\u0165 situ\u00e1cie,<\/p>\n<ul>\n<li>ke\u010f doch\u00e1dza k objednaniu doru\u010dovate\u013eskej\/prepravnej slu\u017eby priamo od dotknutej osoby, kedy pr\u00e1vnym z\u00e1kladom pre sprac\u00favanie osobn\u00fdch \u00fadajov objedn\u00e1vate\u013ea slu\u017eby je zmluva medzi dotknutou osobou a doru\u010dovate\u013eom (vi\u010f pr\u00edklad \u010d. 1),<\/li>\n<li>ke\u010f doch\u00e1dza k v\u00fdkonu doru\u010dovate\u013eskej\/prepravnej slu\u017eby na z\u00e1klade v\u00fdberu takejto slu\u017eby priamo v prostred\u00ed e-shopu za \u00fa\u010delom dodania zak\u00fapen\u00e9ho tovaru, kedy pr\u00e1vnym z\u00e1kladom doru\u010dovate\u013ea bude s\u00fahlas kupuj\u00faceho (vi\u010f pr\u00edklad \u010d. 2) a<\/li>\n<li>ke\u010f doch\u00e1dza k doru\u010dovate\u013eskej\/prepravnej slu\u017ebe na z\u00e1klade pokynu e-shopu, kedy pr\u00e1vnym z\u00e1kladom je zmluva medzi z\u00e1kazn\u00edkom a e-shopom.<\/li>\n<\/ul>\n<p>pr\u00edklad \u010d. 1: e-shop KKK pred\u00e1va oble\u010denie. Pr\u00e1vnym z\u00e1kladom pre sprac\u00favanie faktura\u010dn\u00fdch \u00fadajov z\u00e1kazn\u00edka bude priamo k\u00fapna zmluva medzi e-shopom KKK a z\u00e1kazn\u00edkom. E-shop KKK pon\u00faka na v\u00fdber dva druhy dodania tovaru, a to osobn\u00e9 vyzdvihnutie na pobo\u010dke a doru\u010denie doru\u010dovate\u013eom Q alebo doru\u010dovate\u013eom H. Z\u00e1kazn\u00edk m\u00e1 zl\u00fa sk\u00fasenos\u0165 s doru\u010dovate\u013eom Q, a preto sa rozhodne vyu\u017ei\u0165 slu\u017eby doru\u010dovate\u013ea H. Nako\u013eko e-shop KKK a doru\u010dovate\u013e H maj\u00fa nastaven\u00e9 zmluvn\u00e9 podmienky tak, \u017ee z\u00e1kazn\u00edk je priamo prelinkovan\u00fd na webov\u00fa str\u00e1nku doru\u010dovate\u013ea H, u ktor\u00e9ho si z\u00e1kazn\u00edk vyberie de\u0148, \u010das doru\u010denia ako aj reklama\u010dn\u00e9 podmienky, pr\u00e1vnym z\u00e1kladom doru\u010dovate\u013ea H bude zmluva a nie s\u00fahlas. Doru\u010dovate\u013e ako i e-shop KKK s\u00fa v tomto pr\u00edpade samostatn\u00fdmi prev\u00e1dzkovate\u013emi.]<br \/>\npr\u00edklad \u010d. 2: e-shop LUL pred\u00e1va mobiln\u00e9 telef\u00f3ny. Pr\u00e1vnym z\u00e1kladom pre sprac\u00favanie faktura\u010dn\u00fdch \u00fadajov z\u00e1kazn\u00edka bude priamo k\u00fapna zmluva medzi e-shopom LUL a z\u00e1kazn\u00edkom. E-shop LUL pon\u00faka na v\u00fdber tri druhy dodania tovaru, a to osobn\u00e9 vyzdvihnutie na pobo\u010dke, doru\u010dovanie tovaru po\u0161tou alebo doru\u010dovate\u013eom. Z\u00e1kazn\u00edk sa rozhodne, \u017ee doru\u010dovate\u013eom mu bude dodan\u00fd tovar najr\u00fdchlej\u0161ie, a preto za\u0161krtne pol\u00ed\u010dko, ktor\u00fdm udel\u00ed s\u00fahlas doru\u010dovate\u013eovi na sprac\u00favanie osobn\u00fdch \u00fadajov za \u00fa\u010delom v\u00fdkonu doru\u010dovate\u013eskej slu\u017eby. Doru\u010dovate\u013e ako i e-shop LUL s\u00fa v tomto pr\u00edpade samostatn\u00fdmi prev\u00e1dzkovate\u013emi. Zmluvn\u00e9 dojednania o reklama\u010dn\u00fdch podmienkach o po\u0161koden\u00ed tovaru pri preprave tovaru si uprav\u00ed e-shop a doru\u010dovate\u013e osobitne.]<br \/>\n[pr\u00edklad \u010d. 3: e-shop WOW pred\u00e1va po\u010d\u00edta\u010dov\u00e9 doplnky. Pr\u00e1vnym z\u00e1kladom pre sprac\u00favanie faktura\u010dn\u00fdch \u00fadajov z\u00e1kazn\u00edka bude priamo k\u00fapna zmluva medzi e-shopom WOW a z\u00e1kazn\u00edkom. E-shop WOW z\u00e1rove\u0148 vykon\u00e1va aj dodanie tovaru prostredn\u00edctvom vlastn\u00fdch vozidiel, ale niekedy vyu\u017e\u00edva aj extern\u00fdch doru\u010dovate\u013eov. Z\u00e1kazn\u00edkom pri objedn\u00e1vke tovaru v\u0161ak ned\u00e1va na v\u00fdber, \u010di mu m\u00e1 by\u0165 tovar doru\u010den\u00fd jeho vlastn\u00fdmi vozidlami alebo extern\u00fdm doru\u010dovate\u013eom. E-shop WOW tak ur\u010dil \u00fa\u010del, podmienky zmluvy, zmluvn\u00e9 dojednania a prostriedky sprac\u00favania osobn\u00fdch \u00fadajov z\u00e1kazn\u00edka na dodanie tovaru. Doru\u010dovate\u013e, ktor\u00fd ob\u010das vybavuje dodanie tovaru z\u00e1kazn\u00edka sprac\u00fava osobn\u00e9 \u00fadaje z\u00e1kazn\u00edka v mene prev\u00e1dzkovate\u013ea, ktor\u00fdm je e-shop WOW, a na tom istom pr\u00e1vnom z\u00e1klade (zmluva s dotknutou osobou). Doru\u010dovate\u013e vystupuje v postaven\u00ed sprostredkovate\u013ea e-shopu WOW.]<\/p>\n<ul>\n<li>kuri\u00e9r poskytuj\u00faci slu\u017eby pod\u013ea z\u00e1kona \u010d. 324\/2011 Z. z. \u2013 pr\u00e1vny z\u00e1klad = opr\u00e1vnen\u00fd z\u00e1ujem, ktor\u00fd vypl\u00fdva z osobitn\u00e9ho z\u00e1kona \u010d. 324\/2011 Z. z. pod\u013ea \u010dl. 6 ods. 1 p\u00edsm. f)<br \/>\nNariadenia (plat\u00ed len vo vz\u0165ahu k osobn\u00fdm \u00fadajom ustanoven\u00fdm v \u00a7 11 ods. 1 z\u00e1kona \u010d. 324\/2011 Z. z.)<\/li>\n<li>kuri\u00e9r neposkytuj\u00faci slu\u017eby pod\u013ea z\u00e1kona \u010d. 324\/2011 Z. z. \u2013 pr\u00e1vny z\u00e1klad = m\u00f4\u017ee by\u0165 s\u00fahlas pod\u013ea \u010dl. 6 ods. 1 p\u00edsm. a) Nariadenia\/zmluva pod\u013ea \u010dl. 6 ods. 1 p\u00edsm. b) Nariadenia\/opr\u00e1vnen\u00fd z\u00e1ujem pod\u013ea \u010dl. 6 ods. 1 p\u00edsm. f) Nariadenia; (ako bolo uveden\u00e9 v pr\u00edklade vy\u0161\u0161ie pri informa\u010dnej povinnosti)<\/li>\n<\/ul>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00e9 podmienky Dodr\u017eiavanie z\u00e1sad sprac\u00favania osobn\u00fdch \u00fadajov z\u00e1kazn\u00edkov pod\u013ea \u010dl. 5 Nariadenia na to, aby prev\u00e1dzkovate\u013e Trones s.r.o. mohol z\u00e1konne sprac\u00fava\u0165 osobn\u00e9 \u00fadaje z\u00e1kazn\u00edkov na uveden\u00e9 \u00fa\u010dely v bezpe\u010dnostnej...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1733","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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